"Invalid Attempt to read...." error in myITlab

If you get an error when trying to download Capstones in myITlab (something to the effect of "Invalid attempt to read when no data is present"):

1. DON'T PANIC!
2. My best non-technical explanation is that Internet Explorer is being difficult "again"
3. DON'T use the Back button. Click on the Course Content button and drill down again.
4. When the "warning" bar at the top pops up, DO allow the file to download. What will probably happen is that you'll be taken back to the main screen yet again.
5. Try to get the file again. Most of the time it works this time.
6. If it doesn't: quit out of IE and then start it back up again.
7. If THAT doesn't work, restart your machine.